1. Introduction

CliniGate is committed to protecting the privacy of our users. This Privacy Policy outlines our practices concerning the collection, use, and protection of personal information provided by users of our patient portal app.

2. Information We Collect

We collect the following types of personal information directly from our users:

Name

Address

Phone number

Date of birth (DOB)

Email address

3. Use of Information

The personal information collected is used exclusively for the following purposes:

Communicating with patients regarding clinical research activities.

Managing patient data for operational purposes within the clinical research framework.

4. Access to Information

Access to personal information is strictly limited to internal company representatives who require the information to perform their job functions. No external third parties will have access to this information.

5. Data Security

To protect your personal information, CliniGate implements strong security measures, including:

Encryption of data both at rest and in transit to prevent unauthorized access.

6. User Rights

Users have the right to access and update their personal information as necessary. Requests for accessing or updating personal information can be made through the app or by contacting our support team.

7. Data Breach Response

In the event of a data breach, CliniGate will promptly investigate the issue with the help of third-party investigators. Affected individuals will be notified as soon as the extent of the breach is determined. All notification procedures will comply with the applicable laws of the state in which the resident resides.

8. Data Retention

Personal information will be retained as long as necessary to fulfill the stated purposes in section 3. All personal data is stored within the United States.

9. Changes to This Privacy Policy

CliniGate reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on the CliniGate website and accessible through the app. Users are encouraged to review the Privacy Policy regularly to stay informed of any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact our support team through the app or via our website.

By using CliniGate, you consent to the collection, use, and protection of your personal information as described in this Privacy Policy.